Community Support

Dublin City Council has established a Community Response forum to ensure a co-ordinated response to support vulnerable people of all ages in Dublin City during the COVID-19 public health emergency. 

Membership of the forum includes elected public representatives, city council officials, An Garda Siochana, HSE, GAA and local community groups. Initiatives will include:

  • Working with the HSE, An Post, local community groups and welfare officers to identify vulnerable groups and isolated individuals in Dublin
  • Ensuring delivery of targeted social care supports and assistance to those groups
  • Identifying issues arising through Older Persons Council, PPNs, community groups and helpline calls
  • Ensuring the resilience of existing community services
  • Harnessing offers of assistance from enterprises/businesses generally
  • Collecting and mapping information on services and voluntary groups across the city to help direct requests for assistance and identify gaps in service.

Types of services offered include:

  • Collection and delivery of food, essential household items, fuel, medication in line with guidance
  • Transport to community testing centres, clinical assessment hubs, GP and hospital appointments
  • Social isolation supports and engagement
  • Meals and their delivery
  • Garda related issues
  • Other medical/health needs

The helpline is being set up by the new COVID-19 Dublin City Council Community Response Forum, reflecting other Councils fora across the county and country.

You can contact the helpdesk on (01) 222 8555 from 8am to 8pm seven days a week or via email on